Unfortunately a month after buying a vehicle from Eric at Holiday Automotive it seems to have 2 different leaks in the engine area. I tried to reach out to the salesman Eric with no luck. He said he wasn't "authorized" to do anything, and would have managment contact me. Never received any call or help! So basically after 1 month my new car is leaking fluids! Updated ... 10/02/2019⬇️⬇️⬇️ After getting a rather large estimate from a local auto repair shop for my couple months old vehicle. I reached out again to Eric my salesman....He put me in touch with Sean a manager at Holiday Automotive. After several conversations with Sean about my vehicle's issues and costs. Sean reviewed my estimate and authorized the payment on my repairs at no cost to me. Holiday Automotive paid a agreed upon cost to my local auto repair shop. I would like to thank Sean at Holiday Automotive for his understanding and professionalism in a stressful situation.
Oct 28, 2019 Kandi W "I bought an equinox on Saturday, 26 October. I got great..." I bought an equinox on Saturday, 26 October. I got great customer service!!! I’m trusting this Vehicle will be lasting me a long time. They even worked with me and they were Humorous along with me to try to get the price lowered. I left a happy customer and hoping that this car goes ... smoothly as I bought it as is.I’m writing this review because I am a happy customer and in the past I have bought a vehicle here and it was not a happy experience.I can see over the years they have changed customer service and honesty. Which is always important to me as I am a female and sometimes car places take advantage of females. Thank you again and Give Seth a raise for going the extra mile and helping me get the managers approval. Thanks so much, Kandi Wendel
If you are looking for a dealership that will compromise, work with your budget, and do everything they can to ensure that you have a good experience, then Holiday Mazda in Fond Du Lac, WI is your place. Sam Voss and Taylor (finance department) were extremely helpful and helped us obtain the SUV we wanted. They even stayed after closing hours just to get us the deal ... we wanted. I would highly recommend going to this dealership even if it's a few hours away. I am sure you will leave feeling happy and pleased with the results.
I had a fabulous buying experience at Holiday Mazda. After getting completely sick of the treatment I was receiving at other dealerships I found Holiday, which was out of the way but had great reviews. I worked with Tyler and Kourt and they both treated me with respect (rarer than you might think for woman buyers) and, most importantly respected my time. I would ... definitely buy from Holiday again.
I was so impressed with the customer service and accommodations while my equinox was being repaired. Holiday lent me a vehicle similar in size and features to mine while they had my car. They made a normally stressful situation very smooth and convenient through the entire process from start to finish. There was nothing else I could have asked for. Thank you, Holiday.